Author: Phil Hopper

Intercom vs Zendesk: Which Is Better? The best help desks are also ticketing systems, which lets support reps create a support ticket out of issues that can then be tracked.…

The new key to automotive success: Put customer experience in the drivers seat There are many incentives to improve customer service within the logistics industry. This guide will show you…

How to Use AI for Sales: The Ultimate Guide to Increase Your Bottom Line Experienced SDRs often joke about leads they used to think were solid because they were so…

Create Interactive Shopping Item Ordering Chatbots & Forms with Widgets Once you've successfully created an account, obtain the API key and install the OpenAI plugin. This is more of a…

Chatbot Market Size, Share Industry Report According to Gartner, by 2020, 85% of our engagement with businesses will be done without interacting with another human. Additionally, according to an Oracle survey, 80%…

Healthcare Chatbot Saved $3 6 Billion In 2022: Top 7 Real Life Use Cases For example, a chatbot could analyze a customer's spending over the past year and identify trends,…

How Generative AI is Transforming Customer Experiences in Real-Time with Striim The ability to quickly understand and respond to customer demands is critical for staying ahead of the competition. Generative…

What is Machine Learning? Definition, Types and Examples And you can take your analysis even further with MonkeyLearn Studio to combine your analyses to work together. It’s a seamless process…